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About HM Land Registry

About HM Land Registry

Land is our nation’s greatest asset. Clarity and security of land ownership is essential to a functioning property market.

HM Land Registry maintains a land register of more than 25 million land and property titles in England and Wales, estimated to be worth around £7 trillion. The records are state guaranteed which supports secured lending on more than £1 trillion of property. They have a proud history and rich heritage – for more than 150 years they have protected property ownership and underpinned the modern economy. This uniqueness is part of what makes them so special. The other part is their people.

HM Land Registry is proud to employ almost 5,200 expert people in 14 locations across England and Wales. Together they deal with around 36 million requests for information and updates per year.

Each colleague plays a vital role in helping HM Land Registry to become the world’s leading land registry for speed, simplicity and an open approach to data. People are encouraged to be innovative and continuously improve what they do and how they do it.

Benefits

HM Land Registry have created a place to work where people are important. Alongside the competitive salary and a Civil Service pension, they’ve designed a modern benefits package with that lets you work the way you want to.

Flexibility

HM Land Registry offers:

28.5 days annual leave and 8 days public holidays;
flexible working with the chance to take up to 24 days’ flexi leave a year;
family-friendly policies, such as part-time working, job sharing and career breaks;
maternity leave, shared parental leave and adoption leave of up to 26 weeks on full pay, followed by 13 weeks’ statutory pay and a further 13 weeks unpaid;
paternity leave of up to 14 days’ leave on full pay;
parental leave of up to 18 weeks for each child under the age of 18, unpaid; and
paid time off for public service duties or volunteering.

Career Development

Opportunities to network and work across government organisations
Fantastic career progression, training and development opportunities
Access to Civil Service Learning, which offers more than 70 classroom-based courses and online packages

Communities and sport

HM Land Registry offers:

a social and sports club in every office;
a chance to compete in national Civil Service sporting competitions;
HM Land Registry annual festival
Annual Employee Awards ceremony; and
long-service awards.

Health and wellbeing

HM Land Registry offers:

an employee assistance programme for counselling and support;
an interest-free loan for bicycles and safety equipment; and
an employee recognition scheme.

Our Culture

They are proud to be a great place to work. HM Land Registry’s culture statement is:

At HM Land Registry:

we have a proud history and rich heritage – for more than 150 years we have protected property ownership and underpinned the modern economy;
our people are important – we want to be the most inclusive employer in government, ensuring fair and equal opportunities for all;
we are open, honest and treat everyone with respect – we trust each other and celebrate our people because we are proud of who they are;
we have a shared sense of belonging and help each other – we connect with each other to feel supported, comfortable and appreciated;
everyone’s voice matters – we encourage respectful challenge and value all opinions and contributions;
we focus on being highly skilled and knowledgeable – we are empowered, accountable and responsible for our own work;
we provide a brilliant service to our customers – we aim for excellence, balancing efficiency and productivity with quality and integrity;
we create confidence by being resilient and responsive but also calm and relaxed – we are adaptable, flexible and able to work at pace;
we encourage our people to be innovative and continuously improve what we do and how we do it – we make tackling challenges fun and exciting through collaborative teams, new technology and new ways of working; and
our leaders are supportive – we focus on coaching and developing people to achieve their best with confidence – positive and energised leaders involve others to achieve better outcomes and help us grow stronger.

Diversity and inclusion

HM Land Registry wants to become the most inclusive employer in government . They promote an environment where respect for people and an openness to difference is part of their culture and is reflected in everything they do.

HM Land Registry has a vibrant and flourishing community of employee-led network groups representing age; sexual orientation, gender identity and expression; disability; ethnicity; women; and faith and belief. Over 12% of their employees belong to at least one network. Throughout the year, they promote a wide range of celebrations and festivals. They also support various charities and they strive to build links with local communities, sharing the work they do and why it’s a great place to work there!

Disability Confident Scheme

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria shown in Who are HM Land Registry looking for? They will also try to meet any needs you have for access, equipment or other practical support.

To find out more about what it’s like to work at HM Land Registry, read blogs from people who work there.

Testimonials

Flexi time, a positive atmosphere and the opportunity for additional responsibilities are a few of the benefits I have experienced whilst working at HM Land Registry. I have learnt with the support of senior colleagues the importance of protecting the integrity of the land register by completing accurate casework.

Emma Richardson

I thoroughly enjoy working for HM Land Registry, I never thought at the time of applying that I would be involved in so many different meaningful projects. I would 100% recommend HM Land Registry as a great place to work.

Kamen Hulbert

Working with friendly people, being able to have a flexible working day and the opportunity to have a progressive career are just a few of the things which make HM Land Registry a great place to work.

Ella Rose

I’ve really enjoyed my time so far working at HM Land Registry. The working environment is very supportive and open and the flexible working hours really suit me. Senior colleagues are helpful and readily available to give advice and guidance.

Lucy Field

With so many employee benefits, supportive and friendly colleagues as well as the opportunity for progression, I can definitely see myself working for HM Land Registry long-term. I’ve also developed a real interest in the work that we do and want to further my knowledge.

Connie Sharpe

HM Land Registry offers many roles and responsibilities which allow you to get involved with lots of interesting projects and gives you the opportunity to meet and work with new people. I have gained so much confidence and knowledge since starting my career at HM Land Registry, and would recommend it as a great place to work

Natalie Shardlow

The role

About the role

When properties are sold; homes and office buildings are remortgaged; or owners get married or pass away - you’ll be making sure the register is updated accurately. Working as part of a close-knit team, you’ll work in a fast-paced environment where no two cases are exactly the same. It’s important work that has real effect on lives and businesses across England and Wales.

HM Land Registry will give you training and support to make you an expert in the work you do. Starting with a two to three-month training period, you’ll have access to an independent learning platform so you can progress at your own pace. They’ll give you the support as you need to succeed

You can take on extra work or responsibilities; and there are opportunities for you to progress your career through the organisation. Develop your skills, expand your workload – your role as a Registration Officer is just the beginning.

Who are HM Land Registry looking for?

HM Land Registry are looking for motivated candidates. Qualifications and experience are not essential, but a business administration qualification or relevant experience is desirable.

You will:

be a team player, taking part in daily meetings, and contributing ideas for improving results and services;
be able to work quickly and accurately and follow written procedures;
have a great eye for detail and be able to spot mistakes where others don’t
be a fantastic communicator, with excellent verbal and written skills; and
be able to manage your own workload.

This is a job with responsibility, so you’ll need to rise to the challenge, taking ownership of the work you do and the results you achieve.

Training and development

HM Land Registry will give you all the training and support you need to succeed.

Starting with a two to three-month training period, you’ll learn the skills to be the best at what you do. With access to an independent learning platform, you’ll be able to progress at your own pace. They’ll give you as much support as you need to grow into the role.

Once your training is signed off, you’ll have the chance to make the role your own. If you want to progress, there are plenty of opportunities to take on extra work and responsibility, and room to grow and move up through the organisation. Develop your skills, expand your workload – your role as a Registration Officer is just the beginning.

Locations

Type your postcode below to find where your nearest office is located.

Application Process

Apply Online

Complete the online assessments sent after application submission

Application review

Interview at the relevant HM Land Registry office

FAQ

What will I get paid?

The salary for this role is £20,655 per year pro rata. (or £23,888 if you are applying for the Croydon office)

Do I get any benefits?

You get 28.5 days holiday plus 8 bank holidays, flexible working arrangements, a generous pension scheme, maternity and shared paternity leave, interest-free bike loans, travel season-ticket loan plus lots more

What experience will I gain?

You will be given the opportunity to develop a wide range of valuable skills including team-working, administration, communication and customer service.You’ll be supported in managing your personal development. You’ll also gain knowledge of many aspects of HM Land Registry whilst working in a supportive team and office environment.

Where will the roles be based?

HM Land Registry have 14 locations across England and Wales. See which offices we are recruiting to and when in the Locations section.

What is the application process?

Once you click on the ‘Apply Now’ button, you’ll be taken to the online application form. You’ll be asked to:

Provide some personal information, including your National Insurance number;
Answer some voluntary diversity monitoring questions;
Complete an online application form (which includes questions about your right to work in the UK and your educational and work history, as well as some questions that will assess your suitability for the role) and complete an online test.
Once you submit your form, it will be reviewed carefully and scored. If you are then shortlisted, you will be contacted by email and invited to attend the final interview stage at an HMLR office.

What’s the closing date for applications?

Please check any open vacancies for their respective closing dates here.
We reserve the right to close the advert early if we receive sufficient applications prior to the closing date.

What can I expect to happen at the interview?

The interviews will be about 45 minutes long and we will ask you some questions around the skills listed on the job description. We will ask for examples of things you have done, and we will also assess your strengths. For more information on the recruitment process in the Civil Service please visit GOV.UK. You will have the opportunity at the interview to ask us about the role in more detail too.

Are there special procedures available for candidates with disabilities?

HMLR is a Disability Confident employer. If you have a disability that may affect your ability to take part in our recruitment exercise, please email: landregistry@JGP.co.uk as soon as possible.

Can I still apply to HM Land Registry if I live outside the UK?

This role is open to UK, Commonwealth, European Economic Area (EEA) nationals and certain non-EEA nationals See more information on whether you can apply.

If I am successful when will I start work?

Please check any open vacancies for their respective expected start dates here.

What references will I need to provide?

You will need to provide the names and contact details of a minimum of two referees covering your last three years of employment. If you were unemployed then we may accept a personal reference from a teacher, youth worker, sports coach, community leader or someone else who can give you a personal reference, but they should not be a relative. The Civil Service will also check your identity, employment history, nationality and immigration status, and criminal record (unspent convictions only).

Will I be eligible for maternity leave?

Yes, you will be eligible for maternity or shared parental leave.

What qualifications do I need?

You don’t need any formal qualifications, but you will have to pass the online tests; verbal reasoning and data checking. You will need to be fluent in English as this is a civil service public facing role

What will my hours of work be?

Our full-time work pattern is a five-day (Monday to Friday), 37-hour week (excluding lunch breaks). We will also consider part-time applications with a minimum of 30-hours a week working pattern. The working pattern must fit with local operational requirements. We will however require you to work full time during the training period, which will be around four to six weeks.

What does a reserve list mean?

If you are placed on a reserve list, it means you have passed the interview. However some of the candidates have scored higher and we are not able to offer you a job immediately. If another job comes up within a 12-month period (from the offer date) then we will contact you to offer you the job before we advertise any further.

If I have a query regarding my application who can I contact?

Please email JGP at landregistry@jgp.co.uk or call our support team on 0207 427 8250 and we will be happy to help.

Can I claim for travel expenses for my interview?

No. Interviews will take place at the locations where we have vacancies.

If I have a complaint regarding my application who can I contact?

Contact your JGP Account Manager in the first instance and they will liaise with HM Land Registry if required to help resolve the complaint. If you feel your application has not been treated in accordance with the Recruitment Principles and you are not satisfied with the response you receive from JGP then you may bring your complaint to the Civil Service Commission.

Apply Now

Join HM Land Registry on their exciting journey to become the world's leading land registry. Start your application today.

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